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Unique Modern  African Flair

Returns and Refunds Policy

Thank you for shopping at Dimzique.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By sending us an e-mail on sales@dimzique.com or call us on 0761715954

Send the product with its original packing and the receipt or proof of purchase, to:

P. O. Box 1579; Strand; Western Cape; South Africa; 7140

Shipping charges

Shipping charges incurred in connection with the initial shipping of a product to you are non-refundable.

Subsequent shipping charges incurred in connection with the return of a product are at our cost or refundable.This include paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from customer, in a case of product exchange.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By sending us an e-mail on sales@dimzique.com or call us on 0761715954